Hearts In Hands, Inc. (HIH) believes that in order to be good stewards of the resources that have been entrusted to us, we must establish guidelines for client eligibility that enable us to carry out our mission of serving the poor and needy in our community who do not have the resources to help themselves. HIH does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.
The following guidelines have been adopted for services provided by Hearts In Hands, Inc.:
- Households will be deemed ineligible for services if any resident is physically capable of completing the requested work themselves.
- Eligible clients must own the home where work is to be performed.
- Rental and business properties are ineligible for services.
- Eligible clients may receive a maximum benefit of $1500 annually from Hearts In Hands. Benefits may exceed this limit only with a hardship exception approved by the Board of Directors.
- Clients will be expected to pay a portion of the costs of the project, depending on the client’s income.
- Clients with incomes at or below the 0% contribution level will be eligible for services at no cost to them.
- Clients with incomes above the 0% contribution level and up to the 50% subsidy level ill be eligible for services, but will be expected to pay 50% of the costs of the project.
- Clients with incomes above the 50% level and up to the 100% contribution level are eligible for services, but will be expected to pay 100% of the costs of the project.
- Clients with incomes exceeding the 100% contribution level are not eligible for services provided by Hearts In Hands, Inc.
- The income requirements for an individual client may be waived or adjusted by the Board of Directors only in cases of extreme financial or physical hardship.
The following table gives the client eligibility guidelines for calendar year 2015. These guidelines are based on the Poverty Guidelines published by the U.S. Department of Health and Human Services.
|Persons||0% Client Contribution||50% Client Contribution||100% Client Contribution||Not Eligible|
Table 1. Monthly Income Eligibility Guidelines
Hearts In Hands recognizes that unusual financial or physical hardships can occur. In such cases, the income eligibility limits outlined above might be too restrictive for these particular clients. These hardship exceptions will be evaluated on a cases-by-case basis and may be granted only with the recommendation of the Director of Client Relations and the approval by a majority of the Board of Directors. In all cases, the decision of the Board of Directors is final.